SAP Knowledge Base Article - Public

2098636 - Questionnaire Survey does not allow questions to be changed

Symptom

After publishing a Questionnaire Survey an admin opens up the survey in edit mode, selects the questions tab and the question type is no longer able to be updated.

quesion survey.jpg

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Cause

Once a survey has been sent to a user and completed, the question type field cannot be changed. This is working as intended.

Resolution

Create a new survey from the copy of the one you want to edit, and publish it as a new survey.

Keywords

core, learning, questionnaire, survey, question, change, edit, complete, publish , KBA , LOD-SF-LMS-PQE , LMS Plateau Question Editor and Evaluation , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning all versions