Symptom
After publishing a Questionnaire Survey an admin opens up the survey in edit mode, selects the questions tab and the question type is no longer able to be updated.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Learning
Cause
Once a survey has been sent to a user and completed, the question type field cannot be changed. This is working as intended.
Resolution
Create a new survey from the copy of the one you want to edit, and publish it as a new survey.
Keywords
core, learning, questionnaire, survey, question, change, edit, complete, publish , KBA , LOD-SF-LMS-PQE , LMS Plateau Question Editor and Evaluation , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem