- When is an email sent about a support incident/case
- When is a SMS sent about an incident or a customer case
- What causes a text message for an incident or a customer case
- What causes an e-mail to be generated for a support incident/case
- In which cases do customers receive a notification for incidents/cases
Email Benachrichtigung, Incident Wizard, Email Notification , KBA , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-FORME , SAP for Me , How To
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.