Symptom
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Change engine option is enabled for Manager change and Auto complete old forms is checked.
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The expected behavior for forms that undergo manager changes are that a new step would be created called the Auto-Complete step.
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All other future steps would no longer exist in the document’s routemap except for the Auto-Complete Step.
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The form will be routed to this step and the owner will be the old manager. His task would be to accomplish/complete the form and send it to complete step.
- When the form is routed to this new Manager there is no Document Routing Notification Triggered.
Environment
- Successfactors Performance Management
- Successfactors Bizx Application
Resolution
- The behavior is currently working as designed. At this time no notifications are triggered when an Auto-Complete step is created and a form is routed to that step.
Keywords
Document Routing Notification Employee Change Engine Admin Tools , KBA , sf performance_management , LOD-SF-PM , Performance Management , Problem
Product
SAP SuccessFactors HCM Core all versions