SAP Knowledge Base Article - Preview

2100997 - Tomcat CPU usage reaches 100% when just accessing the CmcApp logon page. The resultant page is distorted.


  • Tomcat CPU usage immediately spikes to 100% when accessing the CMC, InfoView login pages.
  • The login page apears distorted.
  • As CPU reaches 100%, no other actions can be performed.



  • SAP BusinessObjects Enterprise (BOE) XI 3.1 - upgraded to SP6
  • All supported OS versions
  • Tomcat 7 (default)


SAP BusinessObjects Enterprise XI 3.1


404, CmcApp, InfoViewApp, xi, 3.1, Tomcat, upgrade, jvm, java, update , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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