SAP Knowledge Base Article - Preview

2101268 - Authentication Error: Unable to authenticate your user account. Please check you Jam account credentials.

Symptom

When navigating to Jam Groups tab in the item record, the administrator receives the following error:

Authentication Error: Unable to authenticate your user account. Please check you Jam account credentials.


Read more...

Environment

  • SAP SuccessFactors Learning
  • SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Learning all versions

Keywords

JAM, groups, tab, authentication error, LMS, Authentication Error: Unable to authenticate your user account. Please check you Jam account credentials, learning, work, zone , KBA , LOD-SF-LMS-WZ , LMS WorkZone Integration , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-JAM , Integration with SAP Jam , LOD-SF-LMS-INT , Integrations with BizX , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.