SAP Knowledge Base Article - Preview

2101297 - OAuth2AccessDeniedException: Error Requesting Access Token When Recording Learning

Symptom

  • E-signature is enabled in Learning.
  • In an integrated instance, java errors are encountered when recording learning using E-signature.

Please report the following error to your system administrator:

org.springframework.security.oauth2.consumer.OAuth2AccessDeniedException: Error requesting access token. at com.plateau.tms.oauth2.consumer.impl.SFTokenServerClientCredentialsProfile.retrieveToken(SFTokenServerClientCredentialsProfile.java:106) Caused by: org.springframework.web.client.HttpClientErrorException: 403 Forbidden at org.springframework.web.client.DefaultResponseErrorHandler.handleError(DefaultResponseErrorHandler.java:75)

or

StackTrace is org.springframework.security.oauth2.consumer.OAuth2AccessDeniedException: Error requesting access token. at com.plateausystems.elms.framework.oauth2.consumer.impl.SFTokenServerClientCredentialsProfile.retrieveToken(SFTokenServerClientCredentialsProfile.java:106)
at com.plateausystems.elms.framework.oauth2.consumer.impl.SFTokenServerClientCredentialsProfile.obtainNewAccessToken(SFTokenServerClientCredentialsProfile.java:80)

Caused by: org.springframework.web.client.ResourceAccessException: I/O error: sf-rest-api-server; nested exception is java.net.UnknownHostException: sf-rest-api-server

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


Read more...

Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

lms, learning, COSD-11078, COSD-28426, COSD-25092, esig, electronic, signature, error, token, request, ResourceAccessException, api
, KBA , sf lms , sf learning legacy , LOD-SF-LMS-ESG , E-Signature , LOD-SF-LMS , Learning Management System , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.