2103888 - Manually emails sent are being received from a “default” email address - Recruiting Management

Manually emails sent are being received from a “default” email address.

SAP SuccessFactors Recruiting Management

• In recruiting module, is possible to set a configuration in Recruiting Settings to set up a default email address return for system-generated emails. But sometimes, users are receiving emails notifications with a default email address even when the email was manually sent, or with a different email address than the one in Recruiting Settings.
• This can be caused due a companywide configuration, called “Single Sender”. Once it is configured, all emails sent through Successfactors will follow the setting.

Configuration:

• In  Admin Center > Manage Email Notifications, this setting can be enabled/disabled/configured:

Please, be aware that enable or disable this configuration will affect all modules for the company.

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