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2104429 - 'java.net.UnknownHostException' error generated when testing connection to Plateau Report Designer

Symptom

Error is generated when testing connection to SuccessFactors Learning in Plateau Report Designer:

org.eclipse.birt.report.data.oda.jdbc.JDBCException: There is an error in get connection, java.sql.SQLException: java.net.UnknownHostException: <host name>

OR

org.eclipse.birt.report.data.oda.jdbc.JDBCException: There is an error in get connection, java.sql.SQLException: java.net.SocketException: Connection reset


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Environment

  • SAP SuccessFactors Learning
  • Plateau Report Designer (PRD) 

Product

SAP SuccessFactors Learning all versions

Keywords

success factors; test connection; PRD; PlateauReportDesigner.ini; proxy; UnknownHostException; java.net.UnknownHostException; Connection reset, host name , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS-PRD , VJDBC Setup or Connection Issues , Problem

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