Symptom
The Server Intelligence Agent (SIA) is in Running status, however the Central Management Server (CMS.exe) is not in memory
Following error is observed in Event viewer:
"Server Intelligence Agent has been failed to initialize because the bootstrap file <BusinessObjects install Dir>\winXX_xXX\_boe_<node_name>.bootstrap can not be accessed. Please make sure no other program is using this file or restore it from your backup if it is missing."
The Server Intelligence Agent (SIA) is in Running status, however the Central Management Server (CMS.exe) is not in memory
SIA Trace log SIA_<NODENAME>_trace.glf reflects the following errors:
-----------
Server Intelligence Agent has failed to initialize because the bootstrap file <INSTALLDIR>\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\_boe_<NODENAME>.bootstrap can not be accessed. Please make sure no other program is using this file or restore it from your backup if it is missing.
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Environment
- SAP BusinessObjects Business Intelligence platform 4.x
- Windows Server
- Clustered Environment
Product
Keywords
Sia stuck in stopping, cannot stop sia, stopping sia, bootstrap cannot be accessed, server Intelligence Agent has been failed to initialize , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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