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2104599 - Server Intelligence Agent (SIA) has failed to intialize because of the bootstrap file

Symptom

The Server Intelligence Agent (SIA) is in Running status, however the Central Management Server (CMS.exe) is not in memory

Following error is observed in Event viewer:

"Server Intelligence Agent has been failed to initialize because the bootstrap file <BusinessObjects install Dir>\winXX_xXX\_boe_<node_name>.bootstrap can not be accessed. Please make sure no other program is using this file or restore it from your backup if it is missing."

The Server Intelligence Agent (SIA) is in Running status, however the Central Management Server (CMS.exe) is not in memory

SIA Trace log SIA_<NODENAME>_trace.glf reflects the following errors:
-----------
Server Intelligence Agent has failed to initialize because the bootstrap file <INSTALLDIR>\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\_boe_<NODENAME>.bootstrap can not be accessed. Please make sure no other program is using this file or restore it from your backup if it is missing.


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x
  • Windows Server
  • Clustered Environment

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

Sia stuck in stopping, cannot stop sia, stopping sia, bootstrap cannot be accessed, server Intelligence Agent has been failed to initialize , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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