SAP Knowledge Base Article - Preview

2106845 - Java Heap Size Error in Crystal Reports for Enterprise and Crystal Reports Viewer

Symptom

  • Java Heap Size error.
  • Error: 'GC overhead limit exceeded'
  • When refreshing a report in Crystal Reports for Enterprise, it generates a Java Heap Size error.
  • When opening a report in Crystal Reports Viewer, it generates a Java Heap Size error.


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Environment

  • SAP Crystal Reports for Enterprise 4.0
  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2
             
  • SAP Crystal Reports Viewer 2011
  • SAP Crystal Reports Viewer 2013
  • SAP Crystal Reports Viewer 2016

Product

SAP Crystal Reports Viewer 2011 ; SAP Crystal Reports viewer 2013 ; SAP Crystal Reports viewer 2016

Keywords

CRFE, CR4E, CR for Enterprise, CR Viewer, java memory issue , KBA , BI-RA-CRE , Crystal Reports for Enterprise , BI-RA-CRV , SAP Crystal Reports Viewer , Problem

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