SAP Knowledge Base Article - Preview

2107615 - remove directory item

Symptom

It is not possible to remove any item with right mouse button from CDT when search condition is "All subdirectories".

Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.


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Environment

SAP Contact Center 7.0 and up

Product

SAP Contact Center, on-premise edition 7.0

Keywords

KBA , CRM-CCI , Contact Center Infrastructure , How To

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