SAP Knowledge Base Article - Preview

2108168 - Error: "An internal error occurred while calling 'getSessionInfosEx' API. (Error: ERR_WIS_30270)" when creating or refreshing any Webi report based on .unx universe

Symptom

The below error is displayed when creating or refreshing a web intelligence report based on ".unx" universe:
"An internal error occurred while calling 'getSessionInfosEx' API. (Error: ERR_WIS_30270)"


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Environment

  • SAP BusinessObjects Business Intelligence platform 2025.
  • SAP BusinessObjects Business Intelligence platform 4.x.
  • Web Intelligence (WebI).

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

wis30270, DSL, getsessioninfosex, refresh, webi, Bridge , KBA , BI-RA-WBI-BE , Back End/Server , BI-RA-WBI , Web Intelligence , Problem

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