SAP Knowledge Base Article - Preview

2109645 - After BOXI 3.1 SP 5 upgrade to SP 6 users get HTTP 404 when they access CMC and infoview even when the installation finished sucessfully

Symptom

During upgrade of BOXI 3.1 SP 5 to SP 6 the install log in  <INSTALLDIR>\BusinessObjects Enterprise 12.0\Logging\BOEInstall_X.log shows Ant return code: 0 BUILD SUCCESSFUL, However the install log also shows an entry  No existing key SOFTWARE\Apache Software Foundation\Procrun 2.0\BOE120Tomcat7\Parameters\Java. Skipping...

Successive symptom after upgrade of BOXI 3.1 SP 5 to SP 6 , installation is successful but users get HTTP 404 when they try and access CMC and Infoview

 


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Environment

Business Objects XI 3.1 SP 5
Business Objects XI 3.1 Sp 6
Windows
           

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

HTTP 404,upgrade,install,wdeploy , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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