2111873 - Error HDB 10001: The calculation engine does not respond. Restart the application

• This error is in the category of Unclassified error messages.
• This error has not yet been reported to SAP Support.
• Please contact SAP:
  • SCN: SAP Lumira
  • Create a phone case
  • Create a phone case via SAP Service Market Place (login required)

• SAP Business Objects Lumira Desktop 1.30
• SAP Business Objects Lumira Desktop 1.31
• SAP Business Objects Lumira Discovery 2.0
• SAP Business Objects Lumira Discovery 2.1

1. Start Lumira Desktop
2. Create a Lumira Document that has been created with the ERP-HANA-OLAP-SSO connection. 
3. Attempt to open the newly created Lumira Document. 

This error is likely caused by a faulty installation of Lumira. 
In the event that a reinstallation doesn't resolve the issue, please use KBA 2220451 to gather the trace logs and submit to SAP Support

Follow this exact workflow;

1. Uninstall SAP Business Objects Lumira Desktop/Discovery. 
2. Find and delete the .sapvi folder. 
3. Download a new installer from the SAP Marketplace. 
4. Re-install the program. 

Unclassified HDB_10001 HDB10001 HDB_10001_base unclasified , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , BI-LUM-SRV , SAP Lumira Server , BI-LUM-OD , SAP Lumira Cloud , Problem