2112282 - Lumira 1.x: Client error 'Unable to enter the license key: Server error' with a valid license key

• Unable to enter the license key: Server error' with a valid license key

• Windows 2010
• Lumira 1.21

1. Launch Lumira Client

2. go to "Help"

3. select "enter Keycode"

4. enter keycode

5. get error message " 'Unable to enter the license key: Server error'

• Folder C:\users\public is not accessible,
• C:\Users\ <user>\.sapvi folder does not exist

Contact your Domain Administrator and ensure you have "write" rights for the folder C:\USERS\PUBLIC for your Windows account

KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem