2112390 - Bill-To, Ship-To and Dun-To Columns Missing in the Account's Address Tab

You are trying to edit the Ship-To, Bill-To and/or Dun-To addresses of an account, but you cannot locate the columns for this in the Address tab of the account's record.

 SAP Business ByDesign

1. Go to the Account Management work center.
2. Access the Accounts view.
3. Select the relevant Account.
4. Click Edit > Addresses.
5. The columns for Bill-To, Ship-To and Dun-To addresses are not available.

The reason that the columns to define Ship-To, Bill-To and Dun-To addresses are missing is that you have scoped the question "Do you want to view the time dependent address maintained for accounts?" in your project's scope.

If this question is scoped, addresses are displayed as time dependent in the account's master data, but cannot be changed in the UI.

It is still possible to edit these aspects of the address through migration. To do that, please follow the below instructions:

1. Go to the Business Configuration work center.
2. Access the Overview view.
3. Search and open activity Migration of Customers.
4. Click the link to Migrate customers using the migration tool.
5. In the new screen, click You Can Also > Download Migration Template in the top-right corner.
6. Open the XML file that is downloaded.
7. Go to the Addresses tab.
8. The Bill-To, Ship-To and Dun-To columns can be found in the Address Overview section.
• For time dependent fields, select the columns of this section, right-click on the selection and click "Unhide".
9. Fill the relevant information, as well as any mandatory information in the tab.
10. Back in the migration tool screen, click Upload > Data from Migration Template to upload your file.
11. Select your file in the table and click Properties.
12. Set migration mode to Enhance already existing records (for updates).
13. Click the button Execute Migration > Execute Migration Step by Step.
14. Proceed with the steps as outlined in the on-screen instructions until the process is complete.

Alternatively, you can also remove the mentioned question from the active scope. The addresses will no longer be time dependent, but the columns for editing Bill-To, Ship-To and Dun-To definitions will once again be made available in the account's master data UI:

1. Go to the Business Configuration work center.
2. Access the Implementation Projects view.
3. Select your current project.
4. Click the Edit Project Scope button.
5. Click the Next button until you reach step 4 – Questions.
6. Under Scoping Element, expand General Business Data.
7. Now, expand Business Partner.
8. Select Handling of Business Partners.
9. In the Questions for Handling of Business Partner section under the Account Maintenance group, deselect the check box for question "Do you want to view the time dependent address maintained for account?".
10. Click Next until the end of the project and confirm the changes.

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