Symptom
- Services show the SIA as running. CMS is also shown as exectud, however there is no response on any requests sent to the CMS.
- Running the cmsdbsetup.sh script shows the below error.
Failed to get cluster name. STU00165
Database access error. Reason loading shared object failed. First tried to load library libdb2.a(shr.o) and failed because of error 0509-062 System error: A file or directory in the path name does not exist.
Second tried to load library liblibdb2.a(shr.so and failed because of error 0509-062 System error: A file or directory in the path name does not exist.
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Environment
- SAP BusinessObjects Enterprise (BOE) XI 3.1
- All supported Unix / Linux operating systems
- CMS database: IBM DB2
Product
Keywords
IBM, db2, 9, client, libraries, missing, corrupted, dll, down, sia, cms, not, starting, running, stale, login failure, STU00165, FWM01003, 01003, 00165 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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