Symptom
- FCC Collection Management is used.
- It is not possible to assign a new collection specialist to a work item.
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Environment
- CRM/FI-CA Integration
- Financial Customer Care (FCC)
Product
SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP ERP 6.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP ERP 6.0 ; SAP enhancement package 4 for SAP ERP 6.0 ; SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 7 for SAP ERP 6.0
Keywords
Organisationsmanagement, Organisation, Besetzung, Person, Benutzer, Arbeitslisten, Zuständigkeiten ändern, Sachbearbeiter nicht gefunden , KBA , CRM-IC-FCA , Contract Accounting , How To
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