Symptom
When trying to update a chapter document, the user gets an error message indicating that the template file is locked for editing by another user who is not logged on
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Environment
SAP Disclosure Management 10.0
SAP Disclosure Management 10.1
Microsoft Word all versions
Product
SAP Disclosure Management 10.0 ; SAP Disclosure Management 10.1
Keywords
template, lock, locked template. locked for editing, .docx , KBA , best practices , 3rd party tools config and system admin , EPM-DSM , SAP Disclosure Management (DM) , Problem
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