2116056 - Self-Service Resources for SAP SuccessFactors Partners before opening a Support Case

Symptom

This document outlines the key self-service resources that Trained and Certified SAP SuccessFactors Partners are recommended to review before opening a support case.

Note: For instructions on how to create support cases on-behalf of your customers, please check KBAs 2518736 and 2518600.

Environment

SAP SuccessFactors HCM Suite - All Environments

Product

SAP SuccessFactors HCM Suite all versions

Keywords

SAP, SF, SuccessFactors, HCM, BizX, platform, learning, partner, partner, support, resource, support, roadmap, implementation, partneredge, edge, training, certification, salesdemo_reviewed , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EC , Employee Central , LOD-SF-LMS , Learning Management System , LOD-SF-INT , Integrations , LOD-SF-RCM , Recruiting Management , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-OBD , Onboarding , LOD-SF-CAL , Calibration Module , How To

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