SAP Knowledge Base Article - Public

2116153 - Error HDB 10012: Software updates cannot be downloaded

Symptom

  • This error is in the category of Unclassified error messages.
  • This error has not yet been reported to SAP Support.
  • Please contact SAP:

Environment

  • Lumira Desktop

Cause

  • Internal problem.

Resolution

  • Check the install logs in <install dir>\SAP BusinessObjects\InstallData\logs.

Keywords

Unclassified HDB_10012 HDB_10012_base HDB10012 can not , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , BI-LUM-SRV , SAP Lumira Server , BI-LUM-OD , SAP Lumira Cloud , Problem

Product

SAP Lumira, desktop edition 1.0