SAP Knowledge Base Article - Public

2116201 - Error HDB 10013: The software updates could not be downloaded. Check the install logs.

Symptom

  • This error is in the category of Unclassified error messages.
  • This error has not yet been reported to SAP Support.
  • Please contact SAP:

Environment

  • Lumira Desktop

Cause

  • internal problem.

Resolution

  • Check the install logs in <install dir>\SAP BusinessObjects\InstallData\logs

Keywords

Unclassified HDB_10013 HDB_10013_base HDB10013 instal , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , BI-LUM-SRV , SAP Lumira Server , BI-LUM-OD , SAP Lumira Cloud , Problem

Product

SAP Lumira, desktop edition 1.0