SAP Knowledge Base Article - Preview

2116662 - Corruption between different SOLR indexes

Symptom

  • It seems that there is a configuration issue in SOLR environments
  • There are 3 main indexes. 2 for products, 1 for customers.
  • In day 1 all products and customers are indexed in a good shape
  • In day 2 all the customer index data has been copied to the product indexes, so now when one searches in those product indexes only customer data returns.
  • The numrows of all indexes are now matching same number.
  • This behavior is happening every week, so as soon as it happens, running full index resets everything like Day 1.


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Environment

hybris commerce suite 5.0.3 - solrfacetsearch extension

Product

hybris Commerce Suite 5.0

Keywords

full index, update index, cronjob overlap, same time, equal numrows, corrupt index, configuration conflict , KBA , CEC-COM-CPS-SER , Search , Bug Filed

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