SAP Knowledge Base Article - Preview

2118638 - Diagnostics Agent not starting after OS upgrade

Symptom

  • Diagnostics Agent is not starting following an OS upgrade
  • dev_jstart.new contains:
    M  ********************************************************************************
    M  *** This patch level of the Startup Framework 720
    M  *** has not been released for OS release <version>
    M  ********************************************************************************


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Environment

  • Solution Manager 7.X
  • Diagnostics Agent installation based on old installer

Product

SAP Solution Manager 7.1 ; SAP enhancement package 1 for SAP Solution Manager 7.0

Keywords

KBA , SV-SMG-INS-AGT , Installation of Solution Manager Diagnostics Agent , Problem

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