Symptom
- iTunes App Store applications are not successfully installed on devices when deploying with MDM protocol.
- "IPH3011: iOS[12023] The iTunes Store ID of the application could not be validated" appears in the Afaria Server Logs.
- "IPH3011: iOS[12023] Die iTunes Store-ID der App konnte nicht überprüft werden" appears in the Afaria Server Logs.
- The IPCU log also shows "The iTunes Store ID of the application could not be validated" / "Die iTunes Store-ID der App konnte nicht überprüft werden" after checking if the app is in the user's purchase history - this applies to free applications.
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Environment
- SAP Afaria 7 Service Pack 4 and later
- iOS 9.3.2 or 9.3.3
Product
SAP Afaria 7.0
Keywords
12023, itunes app store, app store, purchase history, mdm protocol, ios, ipad, iphone, 9.3.2, 9.3.3 , KBA , MOB-AFA , Afaria , Problem
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