SAP Knowledge Base Article - Public

2122640 - Configuring the Requisition Posted Email Trigger - Recruiting Management

Symptom

  • When does the Requisition posted email notification initiate?
  • Steps to configure the Requisition Posted email notification.
  • Explanation of configuring an email notification for selected operators, users, or specific email addresses when a Job Requisition is posted internally, externally, privately, or to agencies/eQuest. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to Admin Center > Manage Recruiting Email Templates.
  2. Create a new email template containing the tokens [[BEGIN_REPEAT]] and [[END_REPEAT]].
  3. Navigate to Admin Center > Recruiting Email Triggers.
  4. Enable the email trigger “Requisition Posted” and select recipients as needed. 

Cause

The issue occurs due to improper configuration of the email template or trigger settings.

Resolution

How to configure the email notification:

  1. Admin Center > Manage Recruiting Email Templates
  2. Create a new template that MUST contain the tokens [[BEGIN_REPEAT]] and [[END_REPEAT]]
  • Example below: 

“Hi,

One or more postings for the following Job Requisitions were successful:

[[BEGIN_REPEAT]]

[[JOB_REQ_ID]]: [[JOB_REQ_TITLE]] handled by [[RECRUITER_FULL_NAME]] belonging to [[HIRING_MGR_FULL_NAME]]

[[ORIGINATOR_FULL_NAME]]

[[SOURCER_FULL_NAME]]:

Posting type includes: [[POSTING_TYPES]]

[[END_REPEAT]]

Thanks,
Admin”

  1. Admin Center > Recruiting Email Triggers
  2. Enable the email Trigger “Requisition Posted”
  3. Select Recipients as needed.
  • Example below:

 KBA.jpg

Note:

  • Ensure the email template is configured as per instructions to function correctly.
  • The email is triggered by a quartz job that collects all jobs posted within a specific timeframe and sends a consolidated email to relevant recipients.
  • Enabling the trigger creates a scheduled quartz job (jobReqNewPostings) with the job type “Requisition Posted,” which can be monitored from Provisioning. Disabling the trigger cancels the job and deletes it.
  • This is an asynchronous email trigger that runs twice daily at 8 AM and 8 PM server time. This schedule cannot be modified. Requisition Posted.png

See Also

  • KBA 2504771 - Requisition Posted Job is Failing
  • KBA 2144747 - Tokens are not working with triggers Requisition Posted or Requisition Posting Expiration Upcoming 

Keywords

Job Requisition, Email Notification, Recruiting Email Templates, Internal Posting, External Posting, Private Posting, Agencies, eQuest, Quartz Job, Asynchronous Trigger, Recruiting Management, Notification Configuration, Email Trigger , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To

Product

SAP SuccessFactors Recruiting all versions