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SAP Knowledge Base Article - PreviewSymptom
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- Agents are unable to work on SAP Contact Center using the CDT "Communication Desktop Terminal" Soft-phone Application
- The existing certificate has expired or is about to expire
- You need to renew or create a new set of certificates
Read more...
Environment
- SAP Contact Center 7.0
- Microsoft Server 2008/R2
- Microsoft Server 2012/R2
Product
SAP Contact Center, on-premise edition all versions
Keywords
Business Communication Management, CCtr, SCC, CCI, CRM-CCI, expiration down fail CA security, certificate, renewal , KBA , certificate renewal , CRM-CCI , Contact Center Infrastructure , How To
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