2123444 - Balance Not Zero; Account Cannot be Closed

You are not able to close a bank account due to the error message "Balance not zero; account cannot be closed."

SAP Business ByDesign

1. Go to the Liquidity Management work center.
2. Go to the My Banks subview in the Master Data view.
3. Search and select the Bank Account ABC (ABC is the bank account).
4. Click Edit, select Bank Accounts.
5. Select the Bank Account Number DEF (DEF is the bank account number) that you want to close.
6. Click Actions and select Close.

You get the error message "Balance not zero; account cannot be closed."

You still have unconfirmed payments in the Payment Monitor concerning such bank account.

You can check this with the Cash Position - Transaction Details report.

1. Go to the Liquidity Management work center.
2. Go to the List subview in the Reports view.
3. Search and select Cash Position - Transaction Details (FINPAYU03_Q0003) report.
4. Run the report.

The Transaction Amount is not zero.

The bank account balance is not a simple matter of Confirmed payments.

The system, in fact, uses the confirmed bank account balance and the planned liquidity at a specified due date to calculate the relevant bank account balance.

This means that even an outgoing bank transfer yet to be transferred is captured when system calculates the bank account balance.

The Closing Cash Balance must be made zero and all the open payments must be either Canceled or Confirmed so that the account balance becomes Zero and hence allowable to be closed.

The payment transactions recorded within the system shall, of course, be supported by real life transactions.

2124362 - How to Create a New Bank Account Upon a Company Merge

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