SAP Knowledge Base Article - Preview

2123862 - Sending a push notification to a Windows Phone 8.1 device results in error -Afaria

Symptom

Sending a push notification to a Windows Phone 8.1 device via the Afaria Administrator console results in the following error in the Afaria server log:

"ONS5100: Error sending MPNS message to client, "{xxxxxx}", with Client GUID, "{xxxxxx}". The request failed with unknown error."


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Environment

  • SAP Afaria 7 Service Pack 5 and higher
  • SAP Mobile Secure

Product

SAP Afaria 7.0 ; SAP Afaria, cloud edition 1.0 ; SAP Afaria, cloud edition 1.5 ; SAP HANA Cloud Platform, mobile service for app and device management 1607 ; SAP Mobile Secure 2.0

Keywords

KBA , MOB-AFA , Afaria , MOB-SEC , Mobile Secure Portfolio (Cloud) incl Afaria Cloud Edition , Problem

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