2124840 - Error: "The viewer could not process an event. File xxx.rpt not found on File Repository Server. [] --- Error code:0 [CRWEB00000119]"

Symptom

After updating Input and Output File Repository Server default directory to a shared drive, users get an error when viewing any report. For Crystal Report get an error "The viewer could not process an event. File xxx.rpt not found on File Repository Server. [] --- Error code:0 [CRWEB00000119]".

Navigating to the location of the Input Repository where the report template is located (found in Properties of the report), and can confirm that the file in the error message is there.

The user that runs the SIA has full control on the folder and the file in error message.

Environment

SAP BusinessObjects XI 3.1
SAP BusinessObjects Business Intelligence platform 4.0/4.1

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

FRS, IFRS, OFRS, shared, file not found , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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