SAP Knowledge Base Article - Preview

2124862 - Error: "There was a problem sending the command to the program." when opening a report created in Crystal Reports

Symptom

  • Unable to open reports.
  • Error: "There was a problem sending the command to the program."
  • When double clicking on a report created in Crystal Reports, it displays the error.
  • Able to open the report from Crystal Reports designer, but not when double clicking on the report file outside of Crystal Reports.


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Environment

  • Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Keywords

CR, error, opening , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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