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2125957 - SySAM License Error: Failed to obtain licenses due to "Insufficient CPU licenses"

Symptom

  • ASE or other SAP (Sybase) product that are licensed via SYSAM won't start or starts in 'grace' mode
  • A message stating there are "Insufficient CPU licenses" is shown
  • Below is an example from an ASE error log

    Failed to obtain license(s) for ASE_CORE feature from license file(s) or server(s). Insufficient ASE_CORE CPU licenses.
    ASE requires 2 ASE_CORE ("CP") CPU licenses for use on this machine but only 1 could be obtained.
    ...

    License for 2 ASE_CORE (2012.0208) will expire Fri 18 Apr 2014 09:23:23 AM EDT.
    Error: 131274, Severity: 17, State: 1
    WARNING: ASE will shutdown on Fri 18 Apr 2014 09:23:23 AM EDT, unless a suitable ASE_CORE license is obtained before that date.

  • This error can occur for ANY SYSAM enabled (ex Sybase) product. The general format of this error is as follows:

    Failed to obtain N license(s) for LicenseName feature from license file(s) or server(s).
    Insufficient CPU licenses
    Sybase_Product _Name requires X CPU licenses for use on this machine but only Y could be obtained -- (where X > Y)


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Environment

Any SYSAM enabled ex-Sybase software product, including:

  • SAP Adaptive Server Enterprise (ASE)
  • SAP IQ
  • SAP Replication Server (SRS)

Product

SAP Adaptive Server Enterprise 12.5

Keywords

cpuinfo, subcapacity, bootup, SYSAM , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-SYB-ASE-CE , ASE Cluster Edition (Standalone) , Problem

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