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SAP Knowledge Base Article - PreviewSymptom
- You are using ChaRM or IT Incident Management in Solution Manager 7.1, with the CRM Web UI.
- After the upgrade to Support Package 12, you find that you cannot type in the text assignment block in any document.
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Environment
SAP Solution Manager 7.1 - ChaRM, ITSM on Web UI.
Product
SAP Solution Manager 7.1
Keywords
SOLMAN, long Text, text assigment block, editable, crm documents, charm documents, it incident management, incident, text area, cannot write, text log, cannot edit, cannot add text , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem
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