Symptom
When searching for ( _ ) the underscore character as a user in the LMS, the LMS search does not return all results that have a ( _ ) "Underscore" or has mix results in the return missing some items that have underscores in them.
Environment
SuccessFactor HCM Suite
Cause
The LMS Search Functionality does not support single character searches and will return unexpected results if attempted.
Resolution
Incorporate a stricter search other than just a single character.
Keywords
KBA , LOD-SF-LMS , Learning Management System , Problem
Product
SuccessFactors HCM Suite 1408