SAP Knowledge Base Article - Preview

2127143 - Slow performance when adding/promoting/calculating depencencies for certain reports in Promotion Management


  • After creating a new promotion job, and adding a certain report to a promotion job, the promotion management application spins for the next 10 to 15 minutes and takes a very long time to add report.
  • Similar spinning behavior is seen when trying to promote the same job
  • Neither dependencies nor security are selected at this point.
  • The issue is specific to few Webi (Web Intelligence) reports - those built on specific DSL universe(s).
  • There are other webi reports and Crystal report samples which can be added to the job quickly and work fine.
  • The promotion management application seems to perform very slowly when adding and promoting specific reports.
  • When clicking 'Manage Dependencies' nothing appears to happen and a white/blank screen is shown - E2E trace reveals that the query to calculate the dependencies to show to the user is taking a very long time, as they are spending the majority of the time retrieving all users / usergroups.



  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Promotion Management
  • Windows
  • Linux / Unix 


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2


BI BIP 4.1 4.0 PM LCM promotion slow freeze hang add report object unx dsf security , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , BI-RA-WBI , Web Intelligence , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.