SAP Knowledge Base Article - Preview

2127591 - UWL tabs do not display updated item count unless user clicks on them

Symptom

When you access the UWL, you only see the updated item count in the initially selected tab (a tab, in the UWL terminology, is a NavigationNode):

1.jpg

It might be the case that there are also items present in other UWL tabs, but the user only gets the updated count for them once the tab is clicked:

2.jpg

You might want to configure the UWL so that to display the updated item count, also for tabs other than the one selected at the time when the UWL is initially accessed.


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Environment

  • SAP Universal Worklist (UWL)
  • SAP Enterprise Portal 
  • SAP NetWeaver Application Server Java

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Application Server for Java 7.1 ; SAP NetWeaver Application Server for Java 7.2 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 1 for SAP NetWeaver Application Server for Java 7.1 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

Item, count, number, total, keepItemCountUpdated, displayItemCountInTitle , KBA , EP-BC-UWL , Universal Worklist , Problem

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