SAP Knowledge Base Article - Preview

2128476 - Preparation of the Advantage Database Server issue before opening a support case on SAP

Symptom

If an issue can’t be fixed with the already provided steps from http://wiki.scn.sap.com/wiki/display/EIM/02+-+First-aid+guideline+to+quickly+resolve+an+ADS+issue+yourself, e.g. it relates to an unknown bug, it is important to prepare the issue and collect some files, before opening a support case.


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Environment

  • SAP Advantage Database Server Version 11.10.x
  • SAP Advantage Database Server Version 12.x

Product

SAP Advantage Database Server 11.1 ; SAP Advantage Database Server 12.0

Keywords

KBA , BC-SYB-ADS , ADS (Advantage Database Server) , How To

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