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2129603 - Common issues with SBOP Dashboard Designer while using the "SAP Netweaver BW" connection


Please note that the component BW-BEX-ET-XC process issues regarding the “SAP Netweaver BW” connection in Dashboard Designer. Any other
issues in Dashboard Designer are handled by BI-RA-XL component.

Here, please find few common issues with SBOP Dashboard Designer while using the "SAP Netweaver BW" connection

  • Symptom 1: Error #2032 occurs while trying to import BEx query through SAP Netweaver BW connection in SBOP Dashboard Designer.
  •  Symptom 2: While executing the dashboard, the following error message occurs:
     Cannot Access External Data

     while trying to invoke the method
     java.lang.String.toUpperCase(java.util.Locale) of a
     null object loaded from local variable
  • Symptom 3: Following error message occurs while accessing Dashboard:
    Cannot Access External Data

          The data connection session with BI Web runtime over 
          the BICS Remote Web Service is expired. Press F5 to
          refresh the dashboard.

  • Symptom 4: When running the dashboard from BW directly or from iView after publishing it in the Portal there are system messages appear that
    are now configured in the BW system.
  • Symptom 5: SSO is not working fine for SBOP Dashboard Designer for Netweaver 7.0 X (from Netweaver 7.01 EHP1 SPS 05 onwards)
  • Symptom 6: In Release 7.01, if the landscape is configured as federated portal network and in this landscape, try to insert a BEx Query via the SAP NW BI Connection, the error message 2032 occurs soon after the BEx query selection dialog.
    This is only relevant during SBOP Dashboard Designer design time and not during SBOP Dashboard Designer Dashboard runtime.



  • SAP Business Warehouse 7.01 SPS05 onwards
  • SAP Business Warehouse 7.02
  • SAP Business Warehouse 7.30
  • SAP Business Warehouse 7.31


SAP NetWeaver 7.3 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0


SBOP Dashboard Designer, SAP Netweaver BW connection, Error 2032, Cannot Access External Data, java.lang.String.toUpperCase, java.util.Locale, memberCountLimitNull, BICS Remote Web Service, dashboard , KBA , BW-BEX-ET-XC , Please, use component BI-RA-XL. , Problem

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