SAP Knowledge Base Article - Preview

2130045 - All Buttons are Disabled in the Mail Form Screen when opening an existing Mail Form

Symptom

Buttons and Fields are disabled in mail for; when EDIT button is clicked, all buttons & fields are enabled.

MAIL_EDIT_BUTTON is TRUE.jpg

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Customer Relationship Management - All Versions

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

MAIL_EDIT_BUTTON, Grey, Button, Disabled, Edit Button, display

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." , KBA , crm , button , marketing , mail form , CRM-MKT-ML , Direct Mailing , CA-WUI-UI , User Interface , Problem

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