SAP Knowledge Base Article - Preview

2130070 - Due date of OneOrder inbox items is not filled as expected

Symptom

The due date is not filled as expected for OneOrder inbox items. The due date 12/31/9999 that is shown in the agent inbox differs from the due date in the application view.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

GET_DUE_ON, GET_DUE_BY , KBA , CRM-IC-UNI , Agent Inbox , CRM-IC-EMS , E-Mail Response Management System , Problem

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