Symptom
After installation of SAP Crystal Server, ConnectionServer and ConnectionServer32 servers are showing failed in the CCM. The Adaptive Processing Server shows running with errors, and checking the Adaptive Processing Server properties in the CMC shows the Adaptive Connectivity Service failed to start.
• Event Viewer may also show the ConnectionServers marked failed after repeatedly stopping and an Event ID 4096 from Server Intelligence Agent:
"server [SERVERNAME].ConnectionServer stopped with exit code = -1 (0xffffffff)."
• Trace logs for either failed server list the following error:
"[CS] CS Fatal Error. Error while reading the cs.cfg file: Error on read of CFG XML file : C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\dataAccess\connectionServer\driver.cfg"
"[CS] The CS initialization failed within the CS server. Aborting."
Read more...
Environment
• SAP Crystal Server 2011
• SAP Crystal Server 2013
Product
Keywords
KBA , BI-BIP-CRS , SAP Crystal Server , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-BIP-CS , Connection Server , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.