Symptom
- Cannot login in BI applications with SAP Authentication.
- Error "Account information not recognized: Failed while trying to log on user SC963E. RFC error: ""ID:DA Type:E Number:300 STRING (USER_HAS_NO_PASSWORD)"" (FWM 00013)" when trying to log on to BI.
- Problem can occur when logging in in BI client applications (such as Dashboards, WebI Rich Client), via OpenDoc URL and via BI Launchpad.
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Environment
SAP BusinessObjects Business Intelligence 4.x
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP NetWeaver 7.4
Keywords
KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem
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