2132284 - Return to Supplier Document not Available for Credit Memo Creation

You have posted Return to Supplier document with follow-up decision Credit Memo and want to create a credit memo for this return document. When you create a New Credit Memo from the Invoice Entry screen, system shows the below warning message and nothing comes up;

Warning: Nothing open for invoicing for purchase document XYZ.

SAP Business ByDesign

1. Go to the Supplier Invoicing work center
2. Go to the Invoice Entry view
3. Select All Returns to be Invoiced
4. Select the relevant Return to Supplier document
5. Select New Credit Memo
6. Warning appears and no data populated

1.You have not posted any Supplier Invoice yet with reference to inbound delivery Related to this Return to Supplier document. If there are no posted supplier invoices, system will not allow you to create credit memo because return quantity will not be available for posting a credit memo.

Note: The follow-up decision which you have entered in the return to the supplier document has no bearing on Credit Memo creation in Invoice Entry view.

2. There are invoices that are not appearing in the item level or header level  document flow  tab of Purchase order.

 You can  go to invoices and credit memos view and go to advanced filter and enter PO ID and pull  all invoices and then check if they appear in PO or not.

In order to create a Credit Memo for the Return to Supplier document,

1.Posted Supplier Invoice should exist in the system and( So Post an invoice)

2.All invoices has to be properly linked to the purchase order as well.(Let us know via case and we shall fix the issue via back end)

KBA , AP-SIP , Supplier Invoice Processing , How To