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SAP Knowledge Base Article - PreviewSymptom
The issue is in regards with Service Manager 4.2: 'Language' of a note is treated as English regardless of its language (i.e. Japanese) on SAP CRM when transmitting from SAP Service Manager.
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Environment
SAP CRM Service Manager 4.2.0
Product
SAP CRM Service Manager 4.2.0
Keywords
Localization Japanese , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
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