Symptom
You have created a payment using Outgoing Check or Outgoing Bank Transfer and you are expecting to approve the payment by two approvers/persons.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Payment Management work center.
- Click New Outgoing Check or New Outgoing Bank Transfer link from the Common Tasks pane.
- Select appropriate data and click the Release button.
- The Payment is with In Approval status.
- Here, you expect the approval goes to two person.
Cause
In SAP ByDesign the single level approval process is supported. This is a system definition.
Resolution
The functionality of multilevel approval for Outgoing Check and Outgoing Bank Transfer is not supported in the system.
This is the current standard system behavior.
See Also
2063785 - How to Set Up Approval Process for Payments
Keywords
multilevel; multi-level; multistep; multi-step; approval , KBA , multilevel , multistep , multi-step , multi-level , approval , outgoing check or outgoing bank transfe , AP-PAY , Payment Processing , Product Enhancement