Symptom
- ERP installation hangs at the "Setup Database Server" phase.
- ASE errorlog includes message like:
basis_dlock: file 'C:\sybase\XXX\sybsystem\master.dat' already in use by an ASE
kdconfig: unable to read primary master device
kiconfig: read of config block failed
- Installation logs may shows messages like:
Running task: set optimization goal.
CONNECTIVITY ERROR: Open Client message: 'ct_results(): network packet layer: internal net library error: Net-Library operation terminated due to disconnect'.
CONNECTIVITY ERROR: Open Client message: 'ct_cancel(): network packet layer: internal net library error: Net-Library operation terminated due to disconnect'.
CONNECTIVITY ERROR: Open Client message: 'ct_cmd_drop(): user api layer: external error: The connection has been marked dead.'.
CONNECTIVITY ERROR: Error getting results from server 'XXX'.
Task failed: set optimization goal. Terminating configuration.
Configuration failed.
Exiting.
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Environment
- SAP Adaptive Server Enterprise (ASE) 15.7 and 16.0 for Business Suite
- SAP Enterprise Resource Planning (ERP) 6.0
- Windows
Product
Keywords
basis_dlock, IPv6 , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem
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