SAP Knowledge Base Article - Public

2134283 - Report with saved data calls back to DB


A report with saved data and a years worth of data has Crystal Report Parameters which can filter on Monthly values.

When viewing in a Java WEB app and selecting the Parameter Panel, changing the value to another month causes an error indicating it cannot connect to the database.

  • Works in CR Designer and a Windows .NET Desktop application
  • Works in a ASP.NET WEB app using IIS


  • Crystal Reports Server Embedded ( OEM ) SP 9


Reproducing the Issue

  1. Open a report with a design described in the symptoms.
  2. Change the Month to January
  3. Hit the green arrow above it to apply changes. This will render the data from January.
  4. Publish the same report to Crystal RAS and follow the same steps in the CrystalViewer.
  5. Once you hit apply changes it will attempt to call back to the database and throw the error


This issue has been reported to development and submitted for a fix.


CRSE, Parameters, Saved Data, database error, CRSDK00000000, CRWEB00000119 , KBA , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , Problem


SAP Crystal Reports Server 2011, OEM edition