SAP Knowledge Base Article - Public

2134876 - Cannot edit the thumbnail file of items

Symptom

The thumbnail file field is missing.

Environment

SAP SuccessFactors Learning

Cause

The parameter "showItemThumbnailPhotosGlobally" in the LMS_ADMIN has been set to false or a workflow is missing.

Resolution

  1. Proceed to Learning Administration>
  2. Go to System Administration > Configuration > System Configuration>
  3. Edit the LMS_ADMIN property file>
  4. Locate this setting and set it to true: showItemThumbnailPhotosGlobally=true>
  5. Apply Changes.

If the Edit button is still not visible the issue lies on a possible workflow missing. Make sure that there are no domain restrictions as well.

  1. Proceed to Learning Administration>
  2. Go to System Admin > Security > Role Management>
  3. Edit the role of the admin>
  4. Proceed to workflows>
  5. Add the Edit Item, View Item, and Search Item workflows>
  6. Save the changes.

Keywords

sap, sf, successfactors, learning, lms, thumbnail, file, missing, edit, cannot, update, change, admin, item, image, items, unable, gone, new , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To

Product

SAP SuccessFactors Learning all versions