Symptom
You cannot maintain the distribution channel in the sales data from an account.
Reproducing the Issue
- Go to the Account Management work center.
- Go to the Accounts view.
- Select account XYZ (XYZ is the identification of the account).
- Click Edit - Sales Data
- Go to the Sales Data tab.
Line with the distribution channel cannot be changed. It has the Cross-Account Sales Data checkbox ticked.
Cause
As the Cross-Account Sales Data checkbox is ticked this distribution channel in combination with the sales organization is valid for all accounts and should be maintained in the Maintain Cross-Account Sales Data view.
Resolution
Maintain the distribution channel in the Maintain Cross-Account Sales Data view
- Go to the Account Management work center.
- Go to the Common Tasks - Maintain Cross-Account Sales Data view.
- Select the row of the required sales combination, change the Distribution Channel.
- Save the change.
Afterwards, the updated distribution channel will be automatically updated in the existing accounts.
Keywords
KBA , AP-BP-BPT , Business Partner Template , How To