SAP Knowledge Base Article - Public

2135417 - Making a Featured Item inactive does not remove it from the Featured Tile of user's Learning Plan

Symptom

When making a Featured Item inactive, it is not removed from the Featured Tile of a users Learning Plan.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log into Learning as an Admin >
  2. Create an item >
  3. Add to a Library >
  4. In Library options, Highlight As as Featured >



  5. Assign Library to a user >
  6. Log in as user and observe item appears in Featured tile >
  7. Log back into Learning as Admin >
  8. Make the item inactive >
  9. Log in as user and observe item still appears in Featured tile.

Cause

This is expected behaviour.

Resolution

The Featured flag is an option of the Library. Making an item inactive does not change this Featured status.

Remove the item from the Library in which it is flagged to be Featured.

Keywords

LMS, featured, library, tile, available, missing, course, item, appear, still, available , KBA , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , How To

Product

SAP SuccessFactors Learning all versions